Privacy Notice

GDPR Privacy & Cookie Policy

Privacy matters, but it can be confusing.
This page explains our approach to privacy and how it affects you.

We collect anonymous statistics about your visit, like which of our pages you viewed.
Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services.
We cant control them but we dont believe this knowledge poses any threat to you.
If you sign up with us we take great care to keep your information safe and we will never share it with others without your express permission.
We never share your data with 3rd parties except to help us deliver our own services.

Under GDPR you have rights in respect of:

access to personal information
correction and deletion of personal information
withdrawal of consent (if processing data on condition of consent)
data portability, ability to download personal information

These are just the key points.
If you need detail, keep reading.

Measuring our visitors

We measure visitors to our website using Statcounter.
This records what pages you view within our site, how you arrived at our site and some basic information about your computer.
All of that information is anonymous, so we do not know who you are, just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on.
Like most websites, we use this information to make our website better.

You can learn more about Statcounter or opt out if you wish.
Social networks therefore could know that you are viewing this website, if you use their services (that is not to say they do, but their policies may change).
As our website is remarkably inoffensive we imagine this is not a concern for most users.

If you sign up for a service
When you sign up for any of our services, paid or otherwise, we will record specific personal information about you, such as your name and email address, and in certain circumstanes your IP address.
We will also collect and store information about your use of our services so as to improve them.
For example, we keep a log of what features are being used at any time.

We also log account and transaction history for accounting purposes, and to monitor our business activities. Emails We may send you email notifications regarding your service (such as invoices) or which you have specifically requested (such as newsletters or notifications when a report is completed).
You have the ability to opt out of any of this communication at any time.

We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.

Online payment

We use a variety of payment providers to bill for our products online.
These companies will have access to your personal and payment information.
When paying by credit card, Rods Woodturning themselves do not ever have any access to your credit card details.

The third parties we use are PayPal (to process credit cards and accept payment via PayPal).

We share information with these companies only to the extent necessary for the purposes of processing payments you make via our website.

Security

Rods Woodturning take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include: Use of SSL encryption for sensitive data
All access to information restricted by password
Restrictions to what information can be accessed via any location

Whilst we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet. Of course you are responsible for keeping your password and user details confidential.
Nobody at Rods Woodturning will ever ask you for your password, so please do not trust anybody asking you for it.

Your rights in relation to personal data

Under the GDPR, we respect the right of data subjects to access and control their personal data.
All data supplied by you, and held by us, for the purpose of signing up for our services, can be reviewed, corrected, deleted and downloaded.
Our GDPR page can be reviewed to see what data we hold.
Once logged into your account area, you can review, change and/or delete your personal data.

For a complete dataset of your personal data, select the download link to save you data.
Of course you are responsible for keeping your personal details confidential.

Updates to this policy We may update this privacy policy from time-to-time, particularly as technology changes.
You can always check this page for the latest version.
We may also notify you of changes to our privacy policy by email..
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